Questions and Answers

Refrigerated container shipping, commonly known as “reefer” shipping, allows for the efficient delivery of many products around the world while maintaining their quality and safety during transit. The main characteristic of refrigerated containers – or reefer containers – is their ability to maintain a set temperature during transport, which requires an electrical power supply. Because refrigerated containers can be heavier than regular containers, additional machinery and equipment may be required for loading and unloading. Reefer containers are used in a variety of industries, including food, pharmaceuticals, and chemicals. Fruits and vegetables often require specific temperatures to prevent overripening or spoilage. Meat and fish require low temperatures to limit microbial growth and ensure food safety. Reefer containers are also used to transport temperature-sensitive pharmaceuticals. Insulation is essential to keep the temperature inside the reefer container stable. Therefore, reefer containers are made of high-quality insulating materials and have special doors to prevent heat or cooling loss. In addition to temperature control, reefer containers are equipped with sophisticated humidity management and air circulation systems to ensure an optimal environment for each type of cargo. This is critical to maintaining product quality and safety, especially for products such as fruits and vegetables, which can be damaged by air that is too dry or too humid. Tracking and security are vital to ensuring an uninterrupted cold chain. Modern containers incorporate tracking devices to guarantee that products are properly transported and that challenges are addressed as soon as possible. It should be noted that drivers and logistics specialists handling reefer containers must be trained to set temperatures correctly. In addition, logistics companies often use advanced transport management systems that provide real-time temperature monitoring and alerts in case of deviations. When it comes to transporting food products, particularly fruits and vegetables, it is not enough to simply provide a reefer container for transit. Such goods also require careful preparation as well as precise calculations. It’s interesting to note that many fresh products are transported before ripening so that this process can take place during the ship’s voyage. In addition to fresh produce, reefers are often used to transport frozen products and pet food. If the above description does not meet your needs, check our Q&A section to learn more: What types and dimensions of sea freight containers are there? How do I know which is the right solution for my goods? If you need logistics support for your supply chain or simply want to find out more, the cargo-partner team is available to assist. For more information, visit the cargo-partner website or contact us for a detailed consultation! Best regards, cargo-partner | transport + iLogistics

Export of essential oils, mostly immortelle, basil and lavender, have experienced great expansion in recent years. Serbian essential oils have found their place in many pharmaceutical and cosmetic companies around the world.

Although apparently not, essential oils are treated as dangerous substances in transport due due to their chemical composition and biological activity. The main reason why they fall into this category is the low flash point. Some of the oils can ignite even at a temperature of 50 °C. Otherwise, the term hazardous substances means all substances that have such characteristics that they can cause consequences harmful to health and the environment. This is most often due to irresponsible and / or unprofessional handling, packaging, storage or transport.

Special attention should be paid to the transport of dangerous goods in terms of choosing transport means, technical and technological means of manipulation, environmental research, and especially the education of persons who come into contact with dangerous goods.Since the quantities of essential oils that are shipped are relatively small, and the product itself has a great value, they are most often transported by air.

A prerequisite for a transport company is to be registered for this type of service, and that its staff is certified and trained to handle hazardous materials. In case of air transportation that should be – IATA DGR – International Air Transport Association Dangerous Goods regulation, which is the main document at the global level when it comes to the safe air transport of dangerous goods.

At the same time, the manufacturer / consignor is obliged to provide the MSDS (Material Safety Data Sheet) issued by an authorized laboratory after performing the necessary analyzes. It is a technical document that contains all the relevant information regarding the substance being transported and, in fact, defines the level of danger to humans and the environment.

During a preparation of a shipment of essential oil for transport, special attention is paid to the packaging. Packaging instructions are included in the MSDS, and the procedure may only be performed by a certified person (the manufacturer or the agent representing him).

The process of packaging hazardous materials is a very sensitive segment and requires great attention, because it directly affects the safety aspect of transport. On that occasion, it is necessary to choose quality packaging with pre-tested performance prescribed by ICAO (International Civil Aviation Organization). In addition to the packaging itself, adequate marking and declaration is also necessary.

After finishing packaging process, we prepare transport documentation – AWB (Air waybill) and DG declaration, which is a clear instruction to all participants in the supply chain of hazardous substances.

If this process seems complicated to you, the cargo-partner team will be happy to provide you with additional information and organize transport for you!

Best Regards,

cargo-partner | transport + iLogistics

 

 

Numerous laws and standards govern the import and export of equipment, therefore it is crucial to abide by all of them when those things are being transported. If you don’t, you might face steep fines or even have your goods seized.

If for the purposes of filming you want to import audio or video equipment that you will subsequently return to your country after the work is completed, then it is a matter of temporary import/export of goods.

This type of import is treated differently because the goal is to avoid taxes and customs clearance costs with some assurance that the goods will subsequently be re-exported from the country.

An ATA Carnet is often recommended for use by film and TV companies shooting abroad. It is a physical document that you take with your goods when you are temporarily moving them out your country and into other countries, and it significantly reduces the difficulties

To obtain an ATA Carnet the foreign producer must provide a list of all the audiovisual equipment, their invoices and a deposit, if necessary.

However, it is important to note that you must not list any disposable or consumable equipment on your Carnet, such as non-rechargeable batteries, pens, paper, glue, bin bags, etc. These are not permitted on ATA Carnets, as there can be no guarantee that they will definitely return in the same condition.

The deposit amount varies according to the equipment’s country of origin.
Also there are countries which do not have the obligation of paying a deposit, but the relevant procedure must be followed at the destination country’s consulate.

• Each carnet is valid for a temporary period of time, and the equipment must be taken back.
• Goods cannot be sold or exchanged.
• The same goods must be re -exported to the country of origin before expiration.
• Goods cannot be rented, transferred or destroyed without the permission.
• If we are talking about goods for which there is a ban on import/export, it is necessary to have an adequate license or permit.

It is imperative that you present your ATA Carnet every time the equipment is imported into, exported out of, or transited through a country.
If you intend to ship or import your shipments with an ATA carnet or you just need a little more information about it, cargo-partner team is at your disposal!

Read more How can an ATA Carnet simplify import/export procedures?

For more information, visit the cargo-partner web site or contact us for detailed consultation!

Best Regards,
cargo-partner | transport + iLogistics

According to studies, the global consumption of honey is increasing every year. Beekeeping is one of the oldest crafts in Serbia, and this year’s favorable acacia flowering conditions signal record domestic production. In the first 10 months of 2022, Serbia exported a total of 1,479 tons of honey. The main importers of Serbian honey are Germany, Poland, Belgium, and Spain. Despite its high production output, Serbia purchased around 485 tons of foreign honey from Moldova, Russia, Ukraine, and New Zealand. In the following section, we will discuss what you need to know if you plan to trade honey internationally.

Basics of storing and transporting honey

Honey is not as demanding as other foods such as meat and dairy products that spoil at sub-optimal temperatures. However, this does not mean that exporting honey is without its challenges. When honey is exposed to heat or moisture, its consistency changes, which means that if your final destination is in a country with high air humidity, it could result in a loss of product, flavor, and therapeutic properties. One way to avoid this is through efficient packaging. The best option is a sealed container because it protects the goods and prevents illegal access during transit.

A vehicle with an open load area can also be used, because honey does not require a strict temperature regime, but then the honey must be covered in order to prevent contamination with dust or insect attacks. We also recommend using thermal blankets to prevent severe temperature fluctuations in the vehicle and/or the warehouse. The best storage conditions are at room temperature and out of direct sunlight. In addition, honey cannot be transported or stored with items that have an overpowering odor. Honey may require more or less care in handling depending on whether it is packaged in glass, metal, or plastic.

Import of honey

The importer must be listed in the central register of food business establishments at the Ministry of Agriculture, Forestry and Water Economy of the Republic of Serbia, and the warehouse must be listed in the register of food business facilities at the same Ministry. In order to import honey into Serbia, you will also need documents proving compliance with veterinary and sanitary regulations.

Export of honey

Your destination country may have additional requirements that you must meet. Some countries have much stricter and less profitable requirements, which may eliminate them from your export list.

Choosing the right freight forwarder, who will analyze your needs and the characteristics of the cargo, create optimal delivery routes, and ensure compliance with all safety measures during transportation, transshipment, and storage, will help you get your goods to the final destination smoothly.
For more information, please contact our experts at cargo-partner!

Best regards,
cargo-partner | transport + iLogistics

Importing used products might be challenging because their expected lifespan is much shorter than that of new products, which is why international trade in them is governed by the Waste Management Law in Serbia. The Ministry of Environmental Protection has specified the second-hand/used items for which an import permit is required.

Used construction and agricultural machinery are the most common items exported to the Balkan market, although there are other categories as well, such as second-hand clothing.

When importing used goods from other countries, the first step is to verify that you own the goods, and the next critical piece of information is their intended use.

Import of used machinery

When importing a used machine to be used as equipment in your business, the invoice is supported by SBRA (Serbian Business Registers Agency) documentation as proof that the machine is being purchased for the performance of the main activity. In the case of agricultural machinery, this meansproof of a registered agricultural holding. The machinery must be in goodworking order. If the import of certain equipment is subject to international trade policy measures (permits, import approvals), a permit from the relevant Ministry or state agency is required.

Transporting machinery requires a lot of technical knowledge. In addition to what we discussed in What information must be included when requesting a transport quote?, you will need to provide further information, such as whether side loading orwrenching isneeded to move the machine, whether the equipment contains oil, and so on…

As it is illegal to import substandard goods, you will also need to provide evidence of the quality of the goods. To be able to supply machinery for export, many suppliers have to pass quality tests conducted by significant organizations such as SGS, Veritas, or Intertek.

Import of second-hand clothing

Second-hand stores in Serbia are not regulated by any particular business legislation; they operate as specialized businesses for the sale of used products. Importers of used clothing are exempt from the requirement to obtain special permits for the import of waste, thanks to a special law issued by the Ministry of Environmental Protection. Only one requirement must be met: the clothing must be categorized, cleaned, and of “as new” quality.

Similar rules apply to lower-quality clothing, which may have some stains. In the case of footwear, there is an exception to this rule. Since the owner cannot disinfect and restore used footwear to a high standard, it is classified as garbage and cannotbe imported into Serbia for resale or humanitarian purposes.
Second-hand clothing is purchased by the kilogram from wholesalers, most of whom are based in the Czech Republic, Slovakia, and Germany, while used machinery is imported from all over the world.

Several factors will determine which mode of transport is appropriate for importing your used items. Dimensions, quantity, supplier region, price, and time sensitivity are just a few of the considerations when deciding whether to use a single truck, a groupage line, a ship, or air freight.
If you’re having trouble navigating all these regulations, contact the professionals at cargo-partner, who will advise you in detail on the necessary procedures and the best solutions for your journey – because “we take it personally”!

Best regards,
cargo-partner | transport + iLogistics

Because the international supply chain involves so many diverse procedures and participants, professional freight forwarders can be a great help in facilitating cargo movement around the world. Companies that specialize in freight forwarding have extensive knowledge of the complex procedures involved in international trade, including export documentation, international shipping costs, customs clearance procedures, import duties and taxes, port handling fees, domestic distribution, and cargo insurance.

Despite the fact that you are dealing with top professionals, you will still need to be actively involved in the process. To begin with, you will need to provide certain details when requesting a quote for transport services:

• Deadline for delivery
• Pickup address
• Final delivery address
• Incoterms (Learn more about Incoterms here)
• Transport mode (if you have a preference)
• Frequency of transports
• Your possibilities as an importer or exporter
• Customs office (preferred place for customs clearance)
• Type of goods
• Shipment dimensions (length, width, height)
• Weight of shipment
• Type of packaging
• Special requirements of your goods (temperature-sensitive, oversized, fragile, valuable, dangerous, flammable etc.)
• Information about your company (tax number and contact person)
• Required insurance and value of goods

The list continues, but these points are essential when requesting a transport quote. Having critical information on hand can drastically speed up the process and reduce the time it takes to get an offer. If your shipment is time-sensitive, make sure to mention this as well.

If a logistics company representative requests further information or documents, know that it is absolutely necessary.
If you are unfamiliar with the items on the list, don’t worry!cargo-partner’s experts will be delighted to advise you and ensure transparency throughout the entire process.

For more information, visit the cargo-partner website or contact us for a detailed consultation!

Buying and selling goods internationally can be challenging, which is why the International Chamber of Commerce (ICC) developed the Incoterms.
The Incoterms (International Commercial Terms) are simply rules that specify which party in the supply chain is responsible for certain duties, expenses, and hazards related to the shipment of products.

The Incoterms have been in use for more than 60 years and are acknowledged by all international courts and organizations.
Their primary goal is to decrease or eliminate uncertainty caused by varying interpretations of the rules in different countries. Because of this, theIncoterms are frequently used in contracts all over the world to clearly state what is expected of allinvolved parties.

Understanding the Incoterms is essential, since they will be invoked in the event of a misunderstanding or legal conflict. Any logistics expert will recognize this note on the box or document.

Within these regulations, some phrases have particular definitions. Among the more significant ones are:

• Delivery – The moment in the transaction in which the risk of loss or damage to the goods is transferred from the seller to the buyer
• Arrival – The moment up to which the transport of goods is paid
• Free- Obligation of the seller to deliver the goods to the designated place where the carrier picks them up
• Carrier – Any person/company who undertakes to carry out or provide goods transportation by contract
• Forwarder – A company that arrangesor assists in making arrangements for shipping of goods
• Prepared for export – Transmitting the sender’s export declaration and obtaining an export permit

Visit the cargo-partner website for additional details, or get in touch with us for an in-depth consultation!

If you plan to exhibit at a trade show abroad, do not forget these important items – transport of goods and the necessary accompanying papers. It is necessary to think about the transport of the stand, products, samples, literature…
As with everything, this part requires proper preparation so that the delivery goes smoothly and so that your materials are where they should be in the agreed time span and in “one piece”. Trade show transport requires a longer time frame than traditional transport. You may need to ship the product and other materials weeks, even months in advance.

This further requires that you will need to have a warehouse on site where your goods will be stored until the trade show itself. When your goods arrive at the warehouse, calculate the cost of temporary storage of goods, as well as the additional fee for delivery to your stand.
At the same time, make sure that your packaging is stored properly and that it arrives at the end of the trade show undamaged and schedule a return shipment. It would be best practice to arrange both inbound and outbound tours with the same carrier / freight forwarder.

As with standard transport operations, paperwork is a critical part of the procedure. In addition to the usual documentation, proper marking of goods with all the details, customs papers must also be taken into account. Exhibiting at trade shows is a temporary export, which means that the documentation is different compared to goods intended for sale. At the end of the trade show, temporarily imported goods are returned abroad.

The organization of temporary export/export of trade show exhibits is one of the jobs of freight forwarders. You will also need the services of a freight forwarder if the temporarily imported trade show exhibit is sold.
There are also companies that specialize in fair logistics, which includes – transport of goods, preparation of customs documents, temporary accommodation, transport to the trade show, installation and dismantling of stands at the trade show, support during the trade show, as well as the entire return shipping process.

For temporary export / import, ATA carnet information may also be important to you. Read more about it in a previously published document.

If all this still seems complicated to you, it is best to choose experts who will organize quality carriers and competitive prices for you, coordinate delivery, help with paperwork and track your shipment, confirming the final delivery.

Do you need help with delivery at trade shows?
For more information, visit the cargo-partner web site or contact us for a detailed consultation!

Best regards,
cargo-partner | transport + iLogistics
Keywords: ata carnet, transport of exhibits, transport for fair, fair exhibits transport, iata transport of exhibits

Temporary or permanent work assignments, studying abroad or returning home – there are many reasons for transporting personal effects or furniture across the border. No matter what the motive may be, it is always important that they arrive at their destination safely and on time.

If you want to transport your personal belongings abroad, start by making a detailed list with an approximate value of each item. All items must be listed by packaging unit (box, crate, bag, etc.), and each packaging unit needs to be clearly marked and numbered. This list is handed over to the freight forwarder, who will prepare the documents for the customs authorities.

The choice of transport method will depend on the shipment volume, the destination, and on how quickly you need your items delivered.Road transport can be a cost-effective option for closer destinations. You can have a truck or van hired exclusively for your needs, or make use of groupage transport.

For overseas destinations, seafreight is the most economical option. You can book a full container or make use of consolidated transport, sharing a container with other shippers. Some forwarders will require special wooden crates, while others also accept cardboard boxes or suitcases.

If you have only a few boxes and need them shipped as quickly as possible, airfreight is the simplest option. Airlines will charge based on the actual or “calculated weight” of your shipment, whichever is higher. The calculated weight in kg is determined as follows: length x width x height in centimetres, divided by 6,000.

Leaving Serbia? If you are planning to take books, paintings and other art objects out of the country, you will require special permissions. For works of art and all other objects older than 50 years, permission must be obtained from the Institute for the Protection of Cultural Monuments of Serbia. In the case of books and publications, it is issued by the National Library of Serbia.

Returning to Serbia? If you are a citizen of Serbia and have been working abroad for a minimum of two years, you may be exempt from some or all import duties on your personal effects and furniture. Your logistics provider can assist you in preparing the required documents.

A change of residence is always a busy time, so the transport of your personal belongings should not cause you any additional worries. Take care to choose an experienced logistics provider with a professional and engaged staff to answer all your questions and make sure everything goes smoothly.

Best regards,

cargo-partner | transport + iLogistics

In addition to direct line haul transport by full (FTL) and part load (LTL) trucks, many logistics providers also offer groupage solutions, making use of various hubs, as well as personalized and express solutions, either by truck or van.

We recommend working with a logistics company who can offer you regular departures via its own network of collection and distribution hubs throughout Europe. Furthermore, companies can save time and costs by choosing a logistics provider who offersend-to-end solutions from a single source, including transport insurance, storage in customs bonded warehousesand dangerous goods transports.

cargo-partner provides a comprehensive portfolio of road transport solutions and makes use of its dense network of own hubs and selected partners to offer frequent departures to and from Austria, Hungary, Germany, Slovakia, the Czech Republic, Benelux, Poland, Italy, Slovenia, Croatia, Turkey, the UK, Scandinavia and other countries.

In addition, all cargo-partner customers have access to the supply chain management platform SPOT, where they can track their shipments in real time, submit transport orders with just a few clicks, benefit from integrated parcel and warehouse management and more.

Get in touch with our road transport experts to find out more!

Best regards,

cargo-partner | transport + iLogistics

You have probably often heard that the import procedure for certain equipment, works of art or musical instruments requiresapplying for an ATA carnet.

What is this about?

An ATA carnet, also called a “passport for goods”, is a customs document which is used to simplify temporary import procedures into a foreign country, with a validity period of one year.

Using an ATA carnet, goods are transferred quickly and easily (without hiring a customs agent and freight forwarder), but certain rules must be followed:

– the goods will be re-exported / imported in the same condition as they were temporarily imported / exported

– the goods will remain the property of a person with residence outside the country of temporary admission

– the goods will be used exclusively by a person visiting the area of the temporary import (not intended for rental)

It is important to mention that ATA carnet cannot be used for the temporary import of food and other perishable goods, and is most commonly used for imports of the following three categories:

– temporary import of samples

– temporary import of professional equipment

– temporary import of goods intended for exhibitions, fairs, congresses and similar events

This includes:

computers, repair tools, musical instruments, sports equipment, scenography, concert sound, medical instruments and more.

What does an ATA carnet look like?

The ATA carnet comes in A4 format and has a green front and back cover, with sheets of different colors in between.This whole kit makes up the ATA carnet.

If you plan to travel with an ATA carnet or would like to find out more about this topic, cargo-partner’s customs experts are at your disposal for any further questions.

Best regards,

cargo-partner | transport + iLogistics

Foodstuffs producers who export their products to Central Europe or the Far East regularly send samples to potential customers. Fruits, vegetables and pastry products can generally be transported fresh, frozen or dry. In the case of fresh or frozen goods, transport has to be arranged under temperature-controlled conditions, using specialized carriers.

While larger quantities of chilled or frozen goods are usually shipped in temperature-controlled containers or “Envirotainers”, smaller shipments are transported in special boxes and cooled with dry ice. Air transport has a clear advantage over sea transport in this case, since it is significantly faster. Dry ice shipments are subject to a number of restrictions, since airlines classify them as dangerous goods (DG). Although dry ice does not cause damage by itself, it is considered a hazardous substance and requires documentation and handling by trained personnel to ensure compliance with IATA restrictions.

Another method of transporting temperature-sensitive goods is with gel packs. These are packages of liquid refrigerant that absorb heat and maintain a constant temperature. In contrast to dry ice, gel packs are not categorized as dangerous goods, but they are more expensive. No matter which method you choose, it is essential to plan ahead and contact your logistics provider early to ensure that the transport can be organized efficiently.

Based on many years of experience in cold chain logistics, cargo-partner can create an all-round solution for the transport of temperature-sensitive fruit, vegetable and pastry samples. Our service includes pickup and delivery in special refrigerated vehicles, temperature-controlled storage at the airport, cross-checking of documents, customs clearance and cold chain monitoring. We will be glad to provide any necessary packaging and cooling equipment such as temperature-controlled containers, dry ice and gel packs.

Fast, reliable service and efficient planning are the key factors to transport temperature-sensitive fruits, vegetables and pastries. If you would like to find out more, our experts will be glad to answer your questions.

Best regards,

cargo-partner | transport + iLogistics

Since January 1, 2021, the United Kingdom is no longer a member of the EU and has “third country status” with a separate customs territory from the EU. Although the EU and UK signed a free trade agreement, there are still significant changes in documentation and processes that must be followed in order for the EU and UK to trade with each other.

All imports and exports of goods between the UK and the EU are now subject to customs procedures. As each EU jurisdiction has its own reporting model, these procedures can differ depending on transport mode and port of exit/entry. Therefore, it is very important to know your cargo flow and route to market as this can affect customs processes.

Importers and exporters have to provide comprehensive documentation for customs clearance. This includes a full and complete commercial invoice containing shipper and consignee details and EORI numbers, Incoterms, HS commodity codes, product description, origin and value of goods, number of packaging units and cargo weight. Depending on the type of cargo, additional documents like a phytosanitary certificate may be required.

Just in time for Brexit, on January 1, 2021, cargo-partner opened its office in Manchester, UK to optimally support its customers with post-Brexit customs processes. Our experts are glad to help prepare the necessary documentation and answer any other questions regarding transport between the EU and UK. As an accredited AEO (Authorized Economic Operator), cargo-partner can ensure speedy customs processes. With our extensive network throughout Europe, we can take over coordination with all involved companies and authorities in the local language. In addition, we provide a range of express transport services by air and road transport.

For more information, visit our website or contact us for a detailed consultation!

Best regards,

cargo-partner | transport + iLogistics

The impacts of the coronavirus have led to capacity shortages in transport between China and Europe. Many companies are looking for alternatives to secure the delivery of important shipments. In contrast to air, road and sea transport, rail transport from China remains a relative “island of stability”, as it has been largely unaffected by anti-epidemiological measures. Moreover, this method of transport provides significantly shorter transit times compared to seafreight.

Rail transport is suitable for a range of products including automotive, fashion and high tech goods, from machines to components and raw materials. There are a few products which cannot be transported by rail, including perishable goods and dangerous goods such as batteries or explosives. Since rail transport is up to 50% faster than seafreight and up to 60% more cost-efficient than airfreight, it is not surprising that an increasing number of companies choose this alternative. The low CO₂ footprint is a welcome side-effect.

cargo-partner offers weekly rail transport solutions for part-load (LCL) shipments with transit times from 18 to 22 days from China to Europe. We have been organizing full and part load container transports between Asia and Europe by rail for over half a decade and have a long-standing reputation as a provider of rail transports across the New Silk Road. In addition, we also have experience with organizing block trains – entire trains dedicated to freight transport.

With our dense network of hubs throughout China as well as Central and Eastern Europe, we can provide a door-to-door solution. Our service includes distribution and storage with a range of value added services such as stuffing, unloading, palletizing and securing of containers as well as comprehensive customs clearance support and expertise in China and Europe. Modern GSM tracking tools ensure transparency throughout the supply chain.

Would you like to know more about how you can save time and costs with rail transport across the New Silk Road? Our rail transport experts look forward to hearing from you.

Best regards,

cargo-partner | transport + iLogistics

One major concern of pet owners is how to organize transport for their pets when traveling or relocating. If the destination is relatively close, pet owners can bring their dogs, cats or other small pets by car. However, when traveling by plane, they will require the help of a transport and logistics expert to organize air transportation.

The first step is to ensure that all required documents are available. Since the requirements and procedures vary from country to country, we recommend planning early and contacting your logistics provider at least 14 days in advance. The required documents usually include veterinary documents such as a pet passport and current health certificate. Some countries require a rabies blood test, the “titar test”, which has to be taken at least 30 days after rabies vaccination.

As a “pet-friendly forwarder”, cargo-partner has a dedicated team with many years of experience in the transport of live animals. We offer detailed advice and organize the entire transport process to make sure everything goes smooth and hassle-free for the pets and their owners: from booking the flight with the airline to handling the acceptance of the pet in the cargo area, overseeing the boarding process, handling in transit and finally arrival at the destination. On request, we can also provide IATA-compliant travel kennels and trained staff to accompany pets during the flight. We take care to monitor all steps closely, because we know that many of our customers consider their pets to be family members.

For transports of live animals to and from Serbia, customers can visit the website of the relevant ministry to find out about all required documentation or simply get in touch with cargo-partner’s specialized team.

Contact your “pet-friendly forwarder” to find out more!

Best regards,

cargo-partner | transport + iLogistics